Intermittent Chat Issue

Incident Report for UJET

Resolved

This incident has been resolved.

Posted Feb 23, 2021 - 20:09 UTC

Identified

We are currently investigating an intermittent issue affecting chat in the agent adapter for a small subset of users. Our carrier has acknowledged the issue and is working on a fix: https://status.twilio.com/incidents/4vncprdsp2tn

Posted Feb 23, 2021 - 18:27 UTC

This incident affected: Chat.